Add your own client fields

Questions your team keeps on every client, beside the brief: whether the pre-approval is in, the reservation deposit, the next follow-up.

Who it is for

Every planBrokerage ownerBrokerage adminIndependent agent

Where to find it

  • Brokerage dashboard: Settings › Client fields
  • Agent dashboard: Clients › Client fields

How to do it

  1. Press + Add field, or Add from suggestions for ready-made ones (Pre-approval received, Reservation deposit, Next follow-up and more).

  2. Give it a name and a kind: short or long text, a number, an amount in USD, a date, one choice, several choices, or Yes/No.

  3. Choose which pipelines' clients it is for, whether it is asked when a client is added or required, and whether it shows on the board card or as a column (up to three each). At a brokerage, a field can be kept to owners and admins.

  4. Required: a client can't be saved without it, on the form or through Claude. A website inquiry or an import is never blocked; the client page says it is missing. A field kept to some pipelines is required once the client is in one of them.

  5. Renaming a field or an option keeps every answer. Archive hides a field and keeps its answers; only an archived field can be deleted.

Or ask Claude

“Add a Yes/No client field called Mortgage pre-approved”

With the Lead Brunch connector, Claude does the same from a sentence. How the connector works

More in Clients

Every answer in Clients

Try it on your own listings.

Start free, with no card. Everything in this help center works from your first day.